Enabling greater agility
Production of insight reports, such as Infection Prevention Control reports, which are available on the CQC website, has been lengthy. Now, with its smarter technology tools, CQC is more agile. As well as being able to respond to incidents or issues faster, the time taken to produce such reports has reduced. Further, CQC’s use of Power Apps will enable greater agility in responding to the need for regulation, where care is poor. As the health and social care sector continues to evolve, and if government requires information or legislation changes, CQC will now be in a better position to be more responsive.