KPMG VeloCITY 365

Provides efficient, streamlined, online solutions for Citizen service request management, with out-of-the-box integration to common local government applications. This packaged solution based on Microsoft Dynamics 365 and Azure will enable local governments to track and report on citizen issues with ease while optimizing citizen engagement.

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Feature Highlights

Built on a future-proof Microsoft Dynamics 365 and Azure platform

Velocity 365 is built with Microsoft Dynamics 365 at the core, and leverages the rich customer relationship management system and automated workflows to connect customers.

Track and report on citizen issues with ease.

Velocity 365 comes with a number of configurable service request types that empower citizens to contact any department in the organization from one central hub. And call center integration provides employees with the 360 degree view of the customer with all past interactions available at their fingertips. This environment means that citizens only have to tell their story once, with data shared and searchable in one secure location for all employees.

Apps and Services

Microsoft Applications

Microsoft Dynamics 365
Microsoft Azure

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KPMG VeloCITY 365

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