Make better decisions about customers needs, preferences, and values by breaking down data silos and unifying disparate online and offline data sources for a complete, consistent, and accurate customer 360-degree view.
Improve marketing effectiveness with personalized offers and recommendations that drive cross sell/upsell opportunities with dynamic digital personas that include qualitative and quantitative customer attributes for effective targeting and customer engagement.
CI&I’s real-time CDP collects and unifies multi-source customer data into a single customer view that is made available to other systems and turned into actionable insights for real time personalized customer engagement.
CI&I intelligent loyalty management applies artificial intelligence, machine learning, and real-time CDP capabilities across multiple data sources for a complete understanding of customer behaviors, sentiments, preferences, and journeys.
Deliver personalized, real-time contextual product recommendations across channels for existing customers and for first-time visitors based on current trending products and location, such as "Frequently bought together".
Pre-built, industry-specific use cases deliver actionable insights with tailored solutions for banking, insurance, retail, and communications.
CI&I’s open architecture and APIs integrate with your existing systems and applications i.e., marketing automation system, PoS, website, mobile apps and more.
Analytics AI + Machine Learning
